Healthycian

Privacy Policy

Learn how Healthycian collects, uses, protects, and manages your personal information, healthcare-related data, bookings, and service interactions.

Privacy Policy

Privacy Policy

Healthycian values your privacy and is committed to protecting your personal information and healthcare-related data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, healthcare services, diagnostic booking platform, products, and related services.

1. Information We Collect

We may collect personal and healthcare-related information including:

  • Name, phone number, email address, and contact details
  • Address and location information
  • Diagnostic booking details and healthcare service requests
  • Order and payment information
  • Communication records and customer support interactions
  • Device, browser, and website usage information

2. How We Use Information

Your information may be used for:

  • Processing orders and bookings
  • Providing healthcare assistance and customer support
  • Coordinating with healthcare providers and diagnostic partners
  • Sending service updates, confirmations, and notifications
  • Improving platform performance and customer experience
  • Ensuring security and fraud prevention

3. Sharing of Information

Healthycian may share limited information with trusted healthcare providers, laboratories, pharmacies, delivery partners, payment gateways, and service providers only when necessary to fulfil requested services.

We do not sell personal information to third parties.

4. Data Protection

We implement reasonable security measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no digital platform can guarantee complete security.

5. Payment Information

Payments may be processed through secure third-party payment gateway providers. Healthycian does not directly store sensitive payment card details on its servers.

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand customer interactions.

7. User Responsibilities

Users are responsible for providing accurate information while placing orders, bookings, or healthcare requests. Sharing false or misleading information may affect service quality.

8. Third-Party Services

Healthycian may contain links or integrations with third-party services. We are not responsible for the privacy practices or policies of external websites or service providers.

9. Policy Updates

Healthycian reserves the right to update or modify this Privacy Policy at any time. Updated policies will become effective immediately upon publication on the website.

10. Contact Us

For privacy-related questions, concerns, or requests, users may contact Healthycian through the official communication channels available on the website.